Housing Resources
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Customer Crisis Fund (CCF)
The Customer Crisis Fund (CCF) is a program offered by BC Hydro to assist residential customers who have been disconnected or are at risk of disconnection due to unpaid bills. The CCF is intended for those who are experiencing temporary financial difficulties, such as job loss, unexpected medical expenses, or the death of a family member.
To be eligible for the CCF, applicants must meet the following criteria:
Phone: 211 Elsewhere in BC 1-844-708-3208 | 604-909-4861 |
Vancouver Rent Bank
The Housing Stability Loan Program is a service that provides one-time, interest-free loans to people who are at risk of eviction, homelessness, or utility disconnection due to temporary financial difficulties. The loans can be used to pay for rent, security deposits, and necessary utilities (ex. gas).
Eligibility for the program is determined by the following criteria:
To apply for a Housing Stability Loan, candidates must provide proof of income, statements of expenses, valid identification, and proof of tenancy. The maximum loan amount for a single borrower is $1300 and $1800 for families. Repayment of the loans is spread out over a 24-month period. In addition to providing financial assistance, the Program also offers resources to help individuals better manage their limited financial resources. Times: Drop-in on Thursdays
Email: [email protected] Phone: 604-566-9685 or 604-569-3779 |
Subsidized Housing Program
Subsidized housing is long-term housing for people who permanently reside in British Columbia. Rental fees are calculated on a rent geared to income basis (30% of household total gross income, subject to minimum rent based on # of people).
Eligibility:
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Wings Housing Society
Wings Housing Society provides housing assistance to people living with HIV/AIDS, including portable housing subsidies throughout British Columbia. Wings Housing also operates The Bonaventure, a 30-unit apartment building located in downtown Vancouver.
As a registered non-profit Society, Wings Housing is not a government agency, but we are accountable to government funders. The Society is governed by a Board of Directors that meets monthly. We invite you to drop by, however please call ahead as we often have appointments or meetings that may require us to close the office. Hours: Mon - Thurs | 10 am - 4 pm Location: 12-1041 Comox Street Phone: 604-899-5405 Fax: 604-899-5410 Email: [email protected] |
atira - women's resource society
Atira Women’s Resource Society is dedicated to supporting women and children affected.
They also have a large library of a variety resources! Phone: 604-681-4437 Email: [email protected] Housing Outreach Vancouver: |
MPA Society supportive housing program
Currently, MPA Society supports over 700 units of Supported Housing by offering 12 different programs throughout the Vancouver region and 4 in the Fraser Health region. These programs provide flexibility in programming to meet the individual needs of each resident.
Staffing levels and support services range from locations with on site staff, which are available 24 hours each day, to independent living programs with bi-monthly outreach staff contact for tenants who reside in market rental apartments throughout Vancouver. Address: 122 Powell Street, Vancouver Phone: 604-482-3700 Fax: 604-738-4132 Email: [email protected] |
Various PHS Community Services Society Shelters
The Temporary Shelter Program provides temporary shelter options for individuals experiencing homelessness.
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Various Community Builder Shelters
Community Builders runs a supportive housing program that provides temporary housing for homeless adults of all genders who are at least 19 years old.
The program has multiple sites around Vancouver and provides the following facilities:
Some sites are partially accessible and provide different levels of additional support services. Open 24 hours a day, seven days a week. Location: Various locations in Vancouver Phone: 778-379-3940 Email: [email protected] |
Lookout - Shelters Around The Greater Vancouver Area
The Lookout Shelters are open 24/7 and offer a range of services and assistance to those in need, including:
Eligibility: Unhoused individuals Email: [email protected] Phone: 604-264-1680 Yukon Shelter Location: 2088 Yukon St, Vancouver Note: Other shelters are located in Surrey, North Vancouver, New Westminster, and Abbotsford. |
The Kettle Society - Homeless Outreach Program
The Homeless Outreach Program (HOP) at The Kettle is a program designed to assist anyone who is homeless or at risk of homelessness by helping them meet their immediate physical and safety needs.
Resources Provided:
Eligibility: Anyone experiencing homelessness or at risk of homelessness. HOP also offers assistance with BC Housing applications and Income Assistance, as well as referrals to Kettle programs and outside services. The Homeless Outreach Program (HOP) at The Kettle provides essential support and resources to individuals who are homeless or at risk of homelessness. Hours:
Location: 1725 Venables St., Vancouver |
Morning Star
The Morning Star Program provides resources and information to individuals in need.
Resources Provided:
Hours: Saturdays | 7 pm - 9:30 am Location: 5288 Joyce Street, Vancouver Phone: 604-435-0323 |
Engaged Communities Canada Society
The Lower Mainland community is supported by a program that focuses on closing systemic gaps for marginalized areas. The program provides a range of services to vulnerable communities, including those who are homeless or at risk of becoming homeless.
These services include:
Location: 2889-495 West Georgia Street Phone: 778-223-6987 Note: These services are provided at no cost and are delivered by volunteers, supported by donations. Daily location changes can be found on social media. |
Connective
Connective is a community-based social services non-profit operating in BC and the Yukon. The organization provides a strong social safety net that addresses the needs of all who walk through our doors. They see a path forward for everyone, with opportunities to learn, grow, and develop—on their own terms and at their own pace. The goal is to assist individuals to achieve greater independence and navigate challenging social systems.
Resources Provided Include:
Phone: 604-872-5651 |
Inclusive Housing Initiative
Through the Inclusive Housing Initiative, CLBC is fostering partnerships in the housing, community living, and broader public sectors to support the creation of more accessible and affordable housing.
Key to Home Program:
Inclusive Housing Plan:
Email: [email protected] Phone: 1-877-660-2522 |
Furniture and appliances Resources
Home Again
Home Again Furniture Bank is a nonprofit organization that provides gently-used furniture to individuals and families in need. Our partner referring agencies rely on our service for their clients’ furniture needs.
Central to Home Again is a cycle of giving and receiving that provides our most vulnerable citizens the means to create a stable home life. Home Again provides furniture with a focus on generating comfort, dignity and stability. Getting a good night’s sleep on a proper bed positively impacts work, study, relationships and overall well-being. Having a sofa to relax on with family makes life more enjoyable. Being able to offer family and friends a chair to sit on or a table to gather around brings dignity. Home Again helps to build pride in homes, self and our community. |
HomeStart Foundation
HomeStart foundation acts as a support organization to charities that help people rebuild their lives. The people benefiting from our services include women and children escaping from domestic violence, families and individuals who have been homeless, people with mental and physical disabilities and refugee families.
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