Customer Crisis Fund (CCF)
The Customer Crisis Fund (CCF) is a program offered by BC Hydro to assist residential customers who have been disconnected or are at risk of disconnection due to unpaid bills. The CCF is intended for those who are experiencing temporary financial difficulties, such as job loss, unexpected medical expenses, or the death of a family member.
To be eligible for the CCF, applicants must meet the following criteria:
Contact Info: Tel: 211
Elsewhere in BC 1-844-708-3208/ 604-909-4861
Vancouver Rent Bank
The Housing Stability Loan Program is a service that provides one-time, interest-free loans to people who are at risk of eviction, homelessness, or utility disconnection due to temporary financial difficulties. The loans can be used to pay for rent, security deposits, and necessary utilities (ex. gas).
Eligibility for the program is determined by the following criteria:
To apply for a Housing Stability Loan, candidates must provide proof of income, statements of expenses, valid identification, and proof of tenancy. The maximum loan amount for a single borrower is $1300 and $1800 for families. Repayment of the loans is spread out over a 24-month period.
In addition to providing financial assistance, the Program also offers resources to help individuals better manage their limited financial resources.
Update: Drop-in has re-opened on Thursdays from 11:00 am - 2:00 pm
Location: 920 East Hastings St., Vancouver
Tel: 604-566-9685, 604-569-3779
Various PHS Community Services Society Shelter’s
Various Community Builder Shelter's
Community Builders runs a supportive housing program that provides temporary housing for homeless adults of all genders who are at least 19 years old. The program has multiple sites around Vancouver and provides the following facilities:
Some sites are partially accessible and provide different levels of additional support services.
Open 24 hours a day, seven days a week.
Physical address: Various locations in Vancouver
Lookout - Shelters Around The Greater Vancouver Area
The Lookout Shelters are open 24/7 and offer a range of services and assistance to those in need, including:
Eligibility: Unhoused individuals
Phone Number: 604-264-1680
Yukon Shelter Location: 2088 Yukon St, Vancouver
Note: Other shelters are located in Surrey, North Vancouver, New Westminster, and Abbotsford.
The Kettle Society - Homeless Outreach Program
The Homeless Outreach Program (HOP) at The Kettle is a program designed to assist anyone who is homeless or at risk of homelessness by helping them meet their immediate physical and safety needs.
Eligibility: Anyone experiencing homelessness or at risk of homelessness.
HOP also offers assistance with BC Housing applications and Income Assistance, as well as referrals to Kettle programs and outside services.
The Homeless Outreach Program (HOP) at The Kettle provides essential support and resources to individuals who are homeless or at risk of homelessness.
Hours of operation:
Monday-Thursday 9:30 am to 4:00 pm (closed from 12:00 - 1:00 pm)
Phone Number: 604-251-5275 Ext. 2
Location: 1725 Venables St., Vancouver
The Morning Star Program provides resources and information to individuals in need.
Program Hours: Saturdays, from 7:00 - 9:30 am
Location: 5288 Joyce Street, Vancouver
Engaged Communities Canada Society
The Lower Mainland community is supported by a program that focuses on closing systemic gaps for marginalized areas. The program provides a range of services to vulnerable communities, including those who are homeless or at risk of becoming homeless. These services include:
2889-495 West Georgia Street